If you have lost an item anywhere at the San Mateo County Event Center, please report your item by filling out an online form.
Once you report a lost item, you’ll receive an email notification that we have received the report. We will then work on locating your item and send you periodic updates about the status.
When and if your item has been located, we will send you a confirmation email. At thattime you can choose to have your item mailed to you, via FedEx or USPS, or schedule atime to pick up your item. The Guest Services office has limited office hours so it may bemore convenient for you to have the item mailed directly to you.
The policy is to hold items for 30 days. Any unclaimed items will either be destroyed ordonated to charity. Credit cards, IDs, driver’s licenses, and passports will be securelydestroyed via crosscut shredding.